Effective January 1, 2027
These terms apply to all orders placed through wholesale.baggu.mom. Placing an order means you accept the version of these terms in effect at the time of your order. BAGGU may update these terms, and we'll notify active accounts at least [30 days] before changes take effect. Prebook orders are governed by the separate BAGGU Prebook Terms and Conditions.
Shipping & Freight
Shipping costs are calculated at checkout. Estimated ship times are provided as a guide and aren't guaranteed. BAGGU cannot be held responsible for conditions beyond our control, such as port delays, container shortages, severe weather, or shipping service interruptions. Additionally, we are unable to ship on your shipper account; however, we pass through actual shipping costs and have negotiated competitive rates with our carriers.
Damages, Defects & Shortages
Report any damaged, defective, or missing items within 7 days of delivery by emailing wholesale@baggu.mom. Include your order number and photos of the product and packaging. Claims made after this window may not be accepted.